Privacy Policy

Last Updated: 9 June 2025

1. Introduction

Welcome to SkillGrab Challenge. SkillGrab Challenge Pty Ltd (ACN ### ### ###), hereafter referred to as "SkillGrab", "we", "us", or "our", is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information in connection with your use of our website and services (the "Service"). We adhere to the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information that is necessary for us to provide our skill-based gaming service to you. The types of information we collect include:

  • Personal Identification Information: When you register for an account, subscribe to our service, or contact us, we may collect your name, email address, and other contact details.
  • Gameplay and Account Information: We collect data related to your activity on our Service, including your scores, game history, achievements, prizes won, and account settings.
  • Transaction Information: When you purchase a subscription, our third-party payment processors (e.g., Stripe) will collect your payment card information. We do not store your full credit card details on our servers. We only receive a token and confirmation of the transaction.
  • Prize Fulfillment Information: If you win a physical prize, we will collect your full name, shipping address, and phone number in order to deliver the prize to you.
  • Technical and Usage Data: We automatically collect certain information when you visit our website, such as your IP address, browser type, operating system, device information, pages viewed, and the dates/times of your visits.

3. How We Use Your Information

We use the collected information for various purposes:

  • To provide, operate, and maintain our Service.
  • To manage your account, including processing your subscriptions and payments.
  • To fulfill and ship prizes that you have won through skillful gameplay.
  • To communicate with you, including sending service-related announcements, technical notices, and responding to your support requests.
  • To send you marketing communications, such as newsletters about new features and promotions, from which you can opt-out at any time.
  • To monitor and analyze usage and trends to improve your experience and the functionality of our Service.
  • To enforce our Terms and Conditions, prevent cheating, and protect the security and integrity of our platform.

4. Disclosure of Your Information

We do not sell your personal information. We may disclose your information to third parties only in the following circumstances:

  • Service Providers: We share information with trusted third-party vendors who perform services on our behalf, such as payment processing, prize fulfillment and shipping, and data analytics. These providers are contractually obligated to protect your data and use it only for the purposes we specify.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency) in Australia.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your information is transferred and becomes subject to a different Privacy Policy.

5. Data Security

We take the security of your data seriously and implement a range of administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, use, or disclosure. These measures include data encryption, access controls, and secure server infrastructure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee its absolute security.

6. Your Rights and Choices

Under the Australian Privacy Act, you have certain rights regarding your personal information. You have the right to:

  • Access the personal information we hold about you.
  • Request the correction of inaccurate or incomplete information.
  • Request the deletion of your personal information, subject to certain legal obligations.
  • Opt-out of receiving marketing communications from us by using the "unsubscribe" link in our emails.

To exercise these rights, please contact us at support@skillgrabchallenge.au.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

SkillGrab Challenge Pty Ltd
Sydney, Australia
Email: support@skillgrabchallenge.au